How information is obtained
We obtain certain information about you either indirectly or via website technology that collects information to evaluate our site and also ensure that our site and services are operating appropriately.
If at any time you "login" to our site you will be asked to provide information that relates to, and can identify you. This could include your name, address, telephone number and/or email.
What we collect
If you are not logged in all we will know about you is your IP address as this appears in our logs.
If you purchase an item from our online shop or sign up to become a Trust Member we will collect the following information:
- Your name
- Your contact information including telephone number, postal and email addresses
- Your demographic information such as postcode
- Other information relevant to your purchase or membership of the Lynton & Barnstaple Railway Trust as required
- If you log on to the Trust or staff areas we will of course know your name and if you are an L&B Trust member, your Membership Number.
What we do with the information we gather
We require this information for the following reasons:
- Dispatch of goods
- Internal record keeping.
- From time to time, we may use the information you provide to contact you for purposes connected with the railway. This may be by email, phone, or post, from the Trust, its officers or approved Area Groups.
- We may also use information provided to customise the website according to users wishes or interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this will prevent you from taking full advantage of our website.
Links to other websites
Our website contains links to other websites of interest. However, when you use these links to leave our site, we no longer have any control over the linked website and consequently we cannot be responsible for your protection and privacy whilst visiting linked websites. In addition such sites are not covered by this privacy statement. Our recommendation is that you exercise caution and read the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission and are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee might be payable. If you would like a copy of the information held on you, please email [email protected].
If you believe that any information we are holding on you is incorrect or incomplete, please email us at the above address and we will undertake to correct any information found to be incorrect.
If you believe we are not adhering to this Policy, please notify us by email at [email protected] and we will try to resolve the problem promptly.
Changes to this Policy
The Lynton & Barnstaple Railway may change this policy from time to time by updating this page. You should regularly check this page to ensure that you are aware of and are satisfied with any changes. This policy is effective from 1st January 2019.